Resume

Work Experience

Assistant Membership Director

YMCA OF CENTRAL STARK COUNTY

Canton, OH

October 2015 to April 2016

Essential Duties:
Used computer for various applications, such as database management and word processing.
Provided clerical and administrative support for organizing plans and practices for engaging members.
Design and maintained filing systems; recorded information, updated paperwork, and composed and maintained documents, spreadsheets, records, correspondence, or other material. Maintained confidential records and files.
Composed, prepared, and distributed meeting notes, presentations, and reports.
Reviewed and proofread material for accuracy and completeness.
Answered telephones and gave information to callers, takes messages, and transfer calls to appropriate individuals.
Operated email systems and coordinated the flow of information.
Opened, read, routed, and distributed incoming and outgoing mail and other materials.
Operated office equipment, such as fax machines, copiers, and phone systems.
Greeted visitors and callers, offered facility tours and scheduled future personal training/mentoring appointments.
Handled their inquiries and directed them to the appropriate persons according to their needs.
Prepared for and made arrangements for meetings and conferences.
Communicated information to managers, co-workers, and others in person, by telephone, in written form, and e-mail.
Opened and closed the office.

Responsibilities
Assist with digital communications, fundraising/campaign, supervise Front Desk staff as needed, collect and manage all Financial Assistance, participate in weekly staff meetings, daily use of ThinSoft, file organization, create digital marketing pieces as needed, balance end of shift, bank deposit.

Digital Marketing Manager

Stephanie Grams

New Philadelphia, OH

January 2002 to April 2016

Hired as a private digital communications manager with duties including creation and implementation of newsletters, social media, publicity, PSA, events, and funding. Hired for nonprofit and for-profit entities.

Writing and distributing press releases, blog post writing and scheduling, professional networker for online and live events.

Nonprofit Program Director

HARCATUS Family Support

New Philadelphia, OH

Responsibilities *Provide oversight of the processing, organizing, and managing of internal and program reports, grant documents, client, and personnel records. *Work with Community Services Project Director to achieve a seamless process of determining eligibility for all organization programs via a centralized intake system. *Conduct routine and random internal memos and outgoing correspondence. *Update, Edit and Create organization publicity, public service announcements, community outreach and workshop specific documents and training materials. *Client contact via intake and free workshops. *Assist with timely submission of required Federal, State, and regional reports. *Actively pursue ongoing training to improve skills related to job. *Plan and execute the in-service event for entire organization. *Plan and execute tours of facilities. *Weekly public speaking as organization representative at weekly business networking meetings. *Assist with other duties on an as needed basis.

Financial Education Program Manager: The H.E.L.P workshop (Home Economic Literacy Program) is apx. 1 hour every two weeks where income eligible clients come to learn the basics of budgeting and saving money. I manage our volunteer instructors, update the workbook as needed, provide feedback and answer questions that clients may have about continued financial education programs and/or services in our area.

Education

Bachelor’s in Technical Management

DeVry University-Chicago

Troy, OH

2016 to 2018

Associates of Applied Business in Office Management and Related Technology

Kent State University

2004

Certification in Lean Six Sigma ~ White Belt

Management and Strategy Institute

Troy, OH

2016

Skills

Publicity/Public Relations (8 years)Event Planning (5 years)Community Outreach (10+ years)Training & Development (2 years)Fundraising (10+ years)Business Development (10+ years)Public Speaking (10+ years)Cash Handling (10+ years)Management (5 years)Media Relations (10+ years)Strong verbal and written communication skillsSelf-manager and team builder (5 years)Strong interpersonal skills, positive attitude, shows concern for others and community, self-confident and good listening abilityInnovative